Shipping & Returns

When will my order ship out? 

Our products are made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so we thank you for making thoughtful purchasing decisions. For most products, it takes between 2-5 business days to create a product and ship it.  

How quickly are orders delivered after shipment? 

Once your order leaves our warehouse, the Shipping Method you select determines how quickly the order will arrive to your doorstep. Orders shipped via USPS will not ship on holidays observed by the US Postal Service, such as President’s Day, Martin Luther King Day, etc. 

How much do the different shipping methods cost? 

These vary based on the weight and number of the items in your order. Rates are calculated before checkout is complete, so feel free to try multiple methods for the best fit. 

Where is my order? 

If available, tracking information will be sent to the email address related to the order. Please note that some Standard Shipping orders, and all International Shipping orders, do not have tracking numbers assigned to them. Your order should arrive according to the shipping timelines shared with you during the ordering process. 

Can I place an order and pick it up at your warehouse? 

Sorry, no. All orders must be shipped. 

Can I return my order?

Items in their original condition may be returned within 30 days of purchase for a full refund or an exchange. Note that the shipping fee is not refundable. Please contact our customer service team here and they will respond with return instructions.